SMARTLANKA HUB MARKETPLACE

Seller Guidelines

Follow these guidelines when posting and managing marketplace listings on SmartLanka Hub. Accurate information, clear photos and safe communication help create a trusted marketplace for everyone.

✓ Accurate Listings ✓ Clear Photos ✓ Fair Pricing ✓ Safe Transactions

Before You Post an Item

Make sure the item belongs to you or you are authorised to sell it. Check that the item can legally and safely be offered for sale, prepare accurate details and use real photos of the actual item.

LISTING BEST PRACTICES

Create a Clear and Trustworthy Listing

Good listings help buyers understand the item before contacting you.

📷

Use Real Photos

Upload clear photos of the actual item. Show different angles and any visible wear, damage or important details.

✍️

Write an Accurate Description

Describe the brand, model, age, specifications, condition, included accessories and any known defects.

💰

Set a Fair Price

Choose a realistic price based on the item's condition, age and current market value.

📍

Add the Correct Location

Select the correct district or collection location so buyers know where the item is available.

📞

Provide Valid Contact Details

Use a phone number or approved contact method you regularly monitor so interested buyers can reach you.

✅

Update Listing Status

Once the item is sold or unavailable, mark it as sold or remove the listing promptly.

SELLER RESPONSIBILITIES

What Sellers Should and Should Not Do

✓ Recommended

✓
Be Honest About Condition Clearly disclose damage, faults or missing parts.
✓
Answer Buyer Questions Clearly Provide accurate information before arranging a meeting or delivery.
✓
Confirm Payment Carefully Verify that funds have actually been received before releasing an item.
✓
Meet in a Safe Location Use a suitable public location whenever possible.

✕ Avoid

✕
Fake or Misleading Information Do not use false photos, specifications, prices or descriptions.
✕
Duplicate Listings Do not repeatedly post the same item to gain extra visibility.
✕
Suspicious Advance Payments Do not pressure buyers to make unsafe or unexplained advance payments.
✕
Keep Sold Items Active Remove or update listings after the item is no longer available.
⚠️

Payment and Delivery Safety

SmartLanka Hub connects buyers and sellers but does not hold marketplace payments or automatically guarantee transactions. Sellers and buyers should independently confirm payment, item condition, collection arrangements and delivery terms.

Listings That Should Not Be Posted

🚫 Stolen, counterfeit or fraudulently obtained items.
🚫 Illegal goods or items prohibited by applicable law.
🚫 Listings containing intentionally false or deceptive information.
🚫 Items that present an unreasonable safety risk or cannot legally be sold.
🚫 Spam, duplicate listings or unrelated promotional content.
🚫 Listings created to obtain money or personal information through deception.

Ready to Sell an Item?

Create a clear marketplace listing and connect directly with interested buyers across Sri Lanka.

+ Post an Item ← Back to Marketplace